Frequently Asked Questions
What is Als Airlines policy?
The policy of ALS Limited covers various aspects of the airline's operations, including customer service, flight schedules, baggage allowance, and more, to ensure a seamless travel experience for passengers.
Is Als Airlines affordable?
FLY ALS Limited offers affordable flight options within Kenya, catering to various budgets and travel requirements. FLY ALS Limited
Does Als Airlines serve food?
FLY ALS Limited offers a selection of snacks and light meals during their domestic flights within Kenya.
What planes does Als Airlines use?
FLY ALS Limited operates a fleet of modern, fuel-efficient aircraft to serve its domestic flight routes in Kenya.
Does Als Airlines offer wifi?
FLY ALS Limited offers in-flight Wi-Fi on all its domestic routes within Kenya, allowing passengers to stay connected during their travel.
Is Als Airlines safe?
FLY ALS Limited is a reputable airline that prioritizes passenger safety through strict safety protocols, well-maintained aircraft, and experienced pilots. FLY ALS Limited.
Does Als Airlines fly internationally?
FLY ALS Limited does not offer international flights, as it is a domestic airline operating within Kenya.
What is Als Airlines phone number?
The phone number for ALS Limited is 0800 123 4567.
What is Als Airlines website?
The website for ALS Limited is www.fllyals.com, where travelers can book flights, explore destinations, and access information about the airline's services.
Is Als Airlines hiring?
FLY ALS Limited is currently hiring for various positions to support its operations and growth. Interested candidates can check the career section on the FLY ALS Limited website for available job opportunities.
What destinations does Als Airlines serve?
FLY ALS Limited serves domestic destinations within Kenya, including major cities and popular tourist locations ALS Limited.
How can I book a flight with Als Airlines?
To book a flight with ALS Limited, you can visit the airline's website, call their reservation center, or use a travel agency. ALS Limited.
What are Als Airlines baggage policies?
FLY ALS Limited's baggage policies outline the allowance and restrictions for checked and carry-on luggage on their domestic flights within Kenya.
Are there any discounts for Als Airlines flights?
FLY ALS Limited offers a range of discounts on select flights, including seasonal promotions, student discounts, and loyalty program benefits. FLY ALS Limited
What is the check-in process for Als Airlines?
The check-in process for ALS Limited involves arriving at the airport with sufficient time, presenting valid travel documents, and checking in with the airline staff at the designated counter. ALS Limited
How can I contact Als Airlines customer service?
You can contact ALS Limited customer service by calling the toll-free number provided on the airline's website or by submitting a request through the online contact form. ALS Limited
What is the cancellation policy for Als Airlines?
The cancellation policy for ALS Limited allows for full refunds on flights cancelled at least 24 hours prior to departure, and partial refunds for cancellations within 24 hours of the flight, subject to ALS Limited's terms and conditions.
Does Als Airlines provide in-flight entertainment?
FLY ALS Limited offers a range of in-flight entertainment options for passengers to enjoy during their flights.
What are the payment options for Als Airlines?
The payment options for ALS Limited include credit card, debit card, and mobile money transfer.
How can I change my Als Airlines booking?
To change your ALS Limited booking, you can contact the airline's customer service and request the desired changes, subject to their policies and applicable fees.
What is the age limit for child fares on Als Airlines?
The age limit for child fares on ALS Limited is up to and including 11 years old.
Does Als Airlines offer travel insurance?
FLY ALS Limited offers travel insurance as an optional add-on for customers booking flights with the airline.
What is the frequent flyer programme for Als Airlines?
FLY ALS Limited offers a frequent flyer programme that allows customers to earn points for flights booked with ALS Limited.
Are pets allowed on Als Airlines flights?
Yes, pets are allowed on FLY ALS flights, subject to certain size and weight restrictions and fees. Passengers can bring their pets on board by contacting the airline's customer service. FLY ALS Limited.
What safety measures does Als Airlines implement?
FLY ALS Limited implements a range of safety measures, including comprehensive aircraft maintenance, stringent pilot training, and adherence to industry safety protocols to ensure the well-being of passengers. FLY ALS Limited
How does Als Airlines handle flight delays?
FLY ALS Limited strives to minimize flight delays and provides alternative travel arrangements, updated flight information, and compensation for inconveniences caused by delays, in accordance with industry standards and customer expectations.
What is the fleet size of Als Airlines?
The fleet size of ALS Limited is 25 aircraft.
Does Als Airlines have a loyalty programme?
FLY ALS Limited offers a loyalty programme for frequent travellers.
What are the requirements for Als Airlines check-in?
The requirements for checking in with ALS Limited include arriving at the airport at least 2 hours before the scheduled departure time, having a valid ticket and identification, and adhering to the airline's baggage policies ALS Limited.
How can I provide feedback to Als Airlines?
You can provide feedback to ALS Limited by contacting the airline's customer service team through their website, email, or by phone. ALS Limited.
